How to Request a Refund on Helium 10 Membership In 2024?

Are you trying to find ways to request a refund for a Helium 10 membership?

So, you are an Amazon seller armed with Helium 10’s arsenal of tools, only to find that it’s not quite the perfect fit for your business needs. You may have discovered an alternative tool or not seen the expected results. 

Whatever the reason, if you’re considering ending your Helium 10 subscription and seeking a refund, you’re in the right place. This will be the ultimate guide on requesting a refund on Helium 10 membership. 

Let’s get straight into it. 

How to request a refund on Helium 10?

If you’ve decided that Helium 10 is not the right fit for your business and you wish to request a refund, you can do so by following these steps:

STEP 1. Visit the official Helium 10 website from your preferred web browser. 

STEP 2. Log in to your Helium 10 account: Next, you must Log in to your Helium 10 account using your details.

STEP 3. Once logged in, navigate and click on the question mark icon on the top of the screen.

STEP 4. Look for the option to Contact Support and press on it. 

STEP 5. You have to fill out the information asked, like Subject, Description, and Attachments, to give a reason for your refund.

STEP 6. After filling out the necessary information, press Submit. 

After submitting your refund request, you’ll need confirmation from the Helium 10 support team. This confirmation will typically come via email and may include further instructions or clarification. The process will be initiated once your refund request is approved. The time it takes for the refund to reflect in your account may vary depending on your payment method and other factors.

For full detail how to login in helium 10 visit our detailed article.

How do you request a refund with Live Chat?

Alternatively, Helium 10 offers live chat support to request a refund. Here’s how to request a refund using live chat:

1. Visit the Helium 10 website and Log in: To request a refund via Live chat, visit the official Helium 10 website and Log in to your Helium 10 account.

1. Navigate to the Live chat box:  Once logged in, navigate to the blue icon of the live chat box on the bottom left and press on Chat with Agent. 

3. Explain the Situation to the Support Representative.

1. Await Confirmation: After submitting your refund request via live chat, you should receive confirmation from the support representative. They will inform you of the next steps and provide any relevant updates.
2. Await Refund: Like any other standard refund process, you’ll need to wait for the refund to be processed and reflected in your account.

You can also request a refund via email if you need a different method. You can compose an email and send it to [email protected] directly, and you will get the response directly via email.

Know how to cancel Helium10 subscription plan read our detailed article.

Helium 10 Refund Terms and Conditions

Before requesting a refund, here are some things you must keep in mind: 

• Refund Window: Helium 10 often has a specific window during which refunds are eligible. It has a 7-day money-back policy. If you subscribe to a plan and cancel it within 7 days from the date of payment, you are eligible for a refund. 
• For first-time users only: You will qualify for a refund on your first paid subscription to Helium 10 only. 
• Refund Processing Period: Refunds from Helium 10 are processed 10 days after the approval of the refund process. 

I suggest everyone read the terms and conditions before signing up for Helium 10 to ensure their plans and cancellations are accurate. 

Can I continue using the Helium 10 free trial after requesting a refund?

Yes, you can. 

Once you request a refund for any subscription plan on Helium 10 and it is approved, you are automatically downgraded to their free trial version. You can still access your Helium 10 account, but your unlimited access to advanced features will be stopped. You can avail yourself of all the essential features in the lifetime free trial account of Helium 10. 

Top 5 Helium 10 Alternatives

If you have canceled your Helium 10 subscriptions, I assume you are also looking for the best Helium 10 alternatives.

I’ve got you; here is a quick overview of some of the best alternatives to Helium 10. 

JungleScout

Jungle Scout is a powerful toolkit designed to empower Amazon sellers with data-driven insights and tools to scale their businesses. Jungle Scout provides tools similar to Helium 10 and is its main competitor. 

Best Features:

1. Has a vast Product Database
2. Has a Product Tracker that monitors product performance and trends.
3. Equipped with a keyword research tool called Keyword Scout
4. Opportunity Score: Evaluate the potential success of a product based on factors like demand, competition, and listing quality.
5. Sales Analytics: Track sales data and performance metrics to gauge your products’ success and identify improvement areas.

Perpetua 

Perpetua is an advanced advertising platform designed to help Amazon sellers maximize their advertising ROI and drive sustainable growth. With powerful automation and optimization features, Perpetua lets sellers create and manage highly effective advertising campaigns on Amazon.

Best Features:

1. Good AI-Powered Optimization
2. Accurate Keyword Targeting
3. Detailed Competitor Insights
4. Budget management for optimal allocation of resources.

Sellics

Sellics is a comprehensive all-in-one software solution for Amazon sellers, offering powerful tools to manage and optimize every aspect of your Amazon business. 

Best Features:

1. Data-driven Product Research
2. Accurate Keyword Optimization and Listings
3. PPC Management for maximum ROI and performance.
4. Inventory Management to monitor and manage your inventory.
5. Competitor Analysis to track competitor sales and revenues. 

SellerApp

SellerApp is made to help Amazon sellers optimize their operations and maximize their profits. With a wide range of features and tools, SellerApp makes selling on Amazon easier and more profitable.

Best Features:

1. Accurate Product Research
2.  Listing Optimization for better product rankings.
3. Detailed Sales Analytics and Competitor Analysis. 
4. Inventory Management to prevent stockouts and minimize storage costs.

AMZScout

AMZScout is a versatile suite of tools designed to assist Amazon sellers in every aspect of their e-commerce journey. AMZScout provides all solutions to help sellers succeed in the competitive Amazon marketplace, from product research to sales analytics.

Best Features:

1. Product performance tracker and sales analysis. 
2. Keyword Explorer for better search visibility and conversion rates.
3. Sales Estimator to estimate market demand and potential profits.
4. Competitor Analysis to identify your strategies’ trends, opportunities, and improvement areas based on the performance of your competitors.

Read our detailed article on Jungle Scout vs AMZScout to find out which one is best for you.

With that, we come to the end of this article.

Do you know that you can now save 20% on the subscription using the latest Helium10 promos?

Conclusion

Requesting a refund on your Helium 10 subscription is very easy once you know the steps and the terms and conditions. Whether you submit a refund request through the support portal or via live chat, you have to provide a reason for your request, and the Helium 10 support team will get back to you. 

I hope this article helps, whether you are looking for a Helium 10 refund or searching for Helium 10 alternatives. 

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