If you are unsatisfied with the performance of your Helium 10 subscription, I have got you. You can easily cancel your subscription using the easy cancellation process.
Though I have never canceled my subscription to Helium 10, I have helped my friend who no longer needed it to do so.
After canceling, you can also request a refund from the Helium 10 team. In this article, I will explain you the simple steps to cancel your Helium 10 subscription and the process of requesting a refund.
Table of Contents
ToggleHow to Cancel my Helium 10 subscription?
Down Below, I am going to tell you how to cancel your Helium 10 subscription:
Step 1. Log In to Your Helium 10 Account:
Start by logging in to your Helium 10 account using your username and password.
Step 2. Go to Account Settings:
Once you’re logged in, look for the “Account Settings” option. It is usually at the top-right corner of your dashboard.
Step 3. Access Subscription Details:
In the “Account Settings” section, find the tab labeled “Subscription” or “Billing.” Click on it to see your subscription details.
Step 4. Cancel Your Subscription:
Inside the subscription details, there should be an option to “Cancel Subscription.” Click on this to start the cancellation process.
Step 5. Follow the Cancellation Prompts:
Helium 10 might ask you some questions or present offers to try to keep you subscribed. Just follow the prompts and choose the right reason to cancel.
Step 6: Confirm Cancellation:
After providing the reason for canceling, you will need to confirm the cancellation. Take a moment to review the details and make sure you want to proceed.
Step 7. Verify Your Identity:
For security reasons, Helium 10 might ask for additional verification. Just follow the instructions to confirm your identity.
Step 8. Finalize the Deletion:
After completing all the verification steps, your account cancellation will be finalized. You’ll get a confirmation email to let you know it’s done.
How to Request Helium 10 Membership Refund?
Let me provide you with some easy steps to request a Helium 10 Membership refund. This will help you get your hard-earned money back.
Step 1: Sign In to Your Helium 10 Account
Start by signing in to your Helium 10 account using your username and password.
Step 2: Click on the Support Icon
Once you’re logged in, look for the circle icon with a question mark inside it. Click on this icon.
Step 3: Select “Contact Support”
From the options that appear, select “Contact Support” to initiate the refund request process.
Step 4: Fill Out the Form
You’ll be directed to a form where you’ll need to provide some necessary information. Fill out the form with the required details.
Step 5: Explain Your Refund Request
In the form, explain why you’re requesting a refund. Be clear and concise in your explanation.
Step 6: Submit Your Request
After filling out the form, click on the “Submit” button to send your refund request to Helium 10.
Step 7: Wait for Review
Your refund request will be reviewed to determine if you meet the eligibility criteria. This process may take some time.
Step 8: Accelerate the Process with Live Chat
If you want to speed up the refund request process, you can choose live chat as your preferred method of communication. Click on the conversation icon at the bottom-right side of your screen and select “Chat with Agent” to talk to a real person.
learn in depth how to contact Helium10 customer support read our detailed article.
Why To Delete Your Helium 10 Account?
There could be many reasons why you need to delete your Helium 10. Let me provide you with some valid reasons using which you can choose to delete your Helium 10 Account:
1. No Longer Selling on Amazon
If you’ve decided to stop selling on Amazon, you don’t need to keep your Helium10 account active. Deleting your account can save you on subscription costs.
2. Switching to a Different Tool
If you have found another Amazon seller tool that better fits your needs, then this is another reason to cancel your Helium 10 subscription. You may find better tools and features in alternatives to Helium 10.
3. Budget Constraints
If you are going through a financial crisis, you can choose to get off of the Helium 10. There are times when you do not need the tools, and you may not need the application for some time. Canceling your Helium10 subscription can help alleviate some financial pressure.
4. Dissatisfaction with Services
If you have experienced ongoing issues with the Helium 10 service or found their support lacking, it might be time to consider parting ways. If you are not getting the required features that you need, you need to cancel the subscription of Helium 10.
Top Helium 10 Alternatives
Now that you have canceled the Helium 10 alternatives, I am providing some of the best alternatives to Helium 10. I have used these alternatives myself and have tested them to make them best for my use.
1. Jungle Scout
Jungle Scout is a tool like Helium 10, designed to help you sell stuff on Amazon.
I have used the supplier database for my business. This tool is also known for its giveaway platforms. It is easier to find suppliers quickly and easily on Jungle Scout.
Even with the basic plan, you get lots of useful features like a database of products, a way to track products, find suppliers, estimate sales on Amazon, scout for keywords, and build listings.
Paying for a whole year at one time is much cheaper than paying monthly, costing almost half. It makes it a more affordable choice than Helium 10.
But unlike many other tools for Amazon, Jungle Scout doesn’t let you try it for free. If you try it and don’t like it within seven days, you can get your money back, so there’s not much risk.
2. ZonGuru
If you’re looking for an alternative to Helium 10 for your Amazon FBA business, ZonGuru is a top choice. It offers a range of tools to analyze data and grow your business.
I think ZonGuru is best at keyword research and optimization. With its keyword tracker, you can beat out your competitors in any niche.
ZonGuru also provides five tools to help you find the best products for your business. According to me, the best feature is the Niche Finder tool, which quickly generates product ideas. There is also a Chrome Extension to simplify product research on Amazon.
Another useful tool is the Sales Spy, which gives you monthly sales data for any product. And don’t forget the Easy Source tool, which helps you find reliable suppliers on Alibaba.
3. SellerApp
My finding says that the SellerApp is great at finding hidden opportunities among the many products on Amazon. Its tools for keyword and product research give you detailed insights, sometimes even better than what Helium 10 offers.
One impressive feature is its PPC automation. You can manage your PPC campaigns at the keyword level using the PPC Custom Rule Bidding.
SellerApp also gives you comprehensive insights in your listings, offering helpful suggestions to improve your presence on Amazon.
What I loved about SellerApp is the features like Competition Intensity, tracking multiple sellers, and showing search visibility trends, which you won’t find on Helium 10.
As a bonus, SellerApp offers weekly consultation calls with Customer Success managers to help you make the most of your Amazon selling journey.
Claim an instant discount of 20% using the latest Helium 10 coupon.
Conclusion
Hopefully, this guide on “Cancel my Helium 10 Subscription” provided all the information about canceling your Helium 10 account. All you need is to follow some easy steps and be ready.
I have also provided the simple steps to request a refund after canceling the Helium 10 subscription and returning your money to your bank account.
If you are unsure about switching to another platform, you can read the reasons provided above. Do not worry! I have provided some alternatives to Helium 10 so your Amazon selling will not stop.
FAQs
Can I get a refund from Helium 10?
Yes, you can get a refund from Helium 10. All you need to do is contact the customer support of Helium 10. You can email them regarding your issue or contact them using their LIVE chat. The eligibility for a refund only exists for seven days for the first-time payment.
Can you pause your Helium 10 subscription?
Yes, pausing a Helium 10 subscription for one, three, or six months is easy. This flexibility is available for the sake of Helium 10 users. You can easily pause your account if you are on a break for some months. I have done this before when I was on break. I could easily reactivate my subscription when I was ready to get back on Amazon selling.
How much is a Helium 10 subscription?
The Helium 10 subscription will cost you anywhere from $29 to $229 monthly if you choose the annual plan. The monthly plan offers a subscription at $39 – $279 per month, depending on your business’s package level. A free trial is also available for seven days.